Ryan Lastname, Partner

Ryan is a Partner at M&G Solutions.  Ryan has spent 11+ years leading analytics and operations teams within the financial services industry.  He is inquisitive by nature and has a passion for leveraging data to solve complex business problems.   Ryan thrives in fast paced environments where he can leverage his analytic skills (and data) to drive operational excellence.

Prior to M&G Solutions, Ryan spent 8 years at Prosper Marketplace where he designed and deployed the Business Operations function.  Ryan’s teams were responsible for back office operations including the architecture for vendor integrations, financial and data reconciliations, workforce management, staffing optimization, and compliance/regulatory adherence.  In parallel, Ryan managed a team of operational analysts providing analysis and guidance across the entire operational lifecycle.    

Prior to joining Prosper, Ryan worked for GE Capital where he held positions responsible for customer acquisition, marketing, and sales.  

Originally from Buffalo NY, Ryan now lives in the Bay area with his wife Amber and 3 kids.

Charles Allen, Senior Consultant

Charles is a Senior Consultant at M&G Solutions.  Charles has spent 25+ years leading operational teams across numerous verticals including financial services, auto, cable / satellite, and  telecommunications.  Charlie has a genuine enthusiasm for leading operational and support functions in an efficient and cost-effective manner for his business stakeholders.

Prior to M&G Solutions, Charles has held senior operations roles at large financial services organizations such as Alliance Data Systems, GE Capital and Avant.  In addition, Charles has led operations for some of the largest business process outsourcing (BPO) providers in the industry including Teleperformance and iQor.  His experience includes operational oversight domestically, near-shore, and off-shore.

Prior to his career in Operations, Charles proudly served nine years as a Staff Sergeant for the Unites States Air Force.  

Charles currently lives in Jacksonville, FL with his fiancé Melissa and their two dogs.  Charles son, Charles, Jr. is serving in the United States Army and based in Guantanamo Bay, Cuba. 

Ibeth Gonzalez, Operations Consultant

Ibeth is an Operations Consultant at M&G Solutions.  Ibeth has spent 15+ years leading client support organizations focused on achieving her partner’s complex business procedures.  Ibeth is extremely detail oriented with a proven track record in project management.  She is passionate about delivering best in class results for her partners while never losing sight of our partner’s customer experience.

Prior to M&G Solutions, Ibeth spent 15 years leading client focused departments supporting many of the largest financial services organizations in the industry such as Citi, Capital One, Bank of America, Synchrony, Chase, and Discover.  Ibeth exceeds her client’s expectations by deploying detailed policy and procedure principles and holding all areas of the organization accountable.  In addition, Ibeth led both the internal/external audit function for her past organizations including the testing and remediation process. 

Ibeth currently lives in Chicago, IL with her husband Javier and children, 

Lauren Vitello, Marketing & Design

Dedicated to taking a concept and executing it to completion with precision and creativity, all while keeping the demographic and message in mind. Enjoying the entire process from the beginning stages of collaboration to the final stages of testing a site, or examining a printed proof

Creating memorable and impactful designs with a clean and modern approach using the highest quality of typography and attention to detail. Always taking into consideration user experience and , target audience.

Experience includes logo design, brand development, art direction, responsive website and email design, multi-page direct-mail packages, calendar design, page ads, brochures, book covers, DVDs covers and more.