Michael Cassidy

 

Michael is a principal and co-founder of M&G Solutions. Michael has spent 16+ years in executive and leadership positions within the financial services industry. He has a true passion for leading operational and support teams across multiple asset and product types with extensive experience in credit card and unsecured installment products.

During his four years at Prosper Marketplace, the first US peer-to-peer lender, Michael built and managed all day to day operations of the collections and recovery departments. Michael’s responsibility included development and oversight of all risk strategies including operational execution, outsourcing strategy, regulatory and compliance oversight, back office processes, and debt sale strategy. Late in his tenure, Michael’s responsibilities expanded to include all outsourcing areas including Customer Service and Verification processes.

Prior to joining Prosper, Michael led US Operations for a Bill Gosling Outsourcing. Responsibilities included the P&L ownership for the US company, development and oversight of call center operations, quality assurance, regulatory compliance, and relationship ownership for all partners. Michael led operations teams focused across multiple delinquency levels and verticals.

In his 7 years at Barclaycard US, Michael's managed operations teams and strategy for both internal and external solutions. This included both domestic and offshore operations. 

Michael lives in New Jersey with his wife and daughter and has a love for running (no more than a half marathon), wine and the occasional round of golf.